什麼是CRM軟件嗎？

opentaps

opentaps Open Source ERP + CRM brings you the advanced features and power of Tier 1 ERP and CRM software with the flexibility and low cost of ownership that only open source can deliver. opentaps開放源碼的ERP + CRM的您帶來了先進的功能和權力，第1級的ERP和CRM軟件的靈活性和低擁有成本只有開放原始碼可以提供。 You can use opentaps as an alternative to expensive and inflexible commercial ERP solutions, as a replacement for in-house solutions that are difficult to maintain or extend, or as a starting point to build your unique business model and processes.你可以使用opentaps作為一種替代昂貴和缺乏靈活性的商業ERP的解決方案，作為一個替代品，在內部解決方案，是很難維持或擴大，或作為一個起點，以建立您獨特的商業模式和進程。

Key features of opentaps Open Source ERP + CRM include:主要特點opentaps開放源碼的ERP + CRM中包括：

* A complete suite that deliver a 360-degree view of your business, from customers to orders to inventory to accounting.一個完整的套件，能夠提供360度的視角對你的生意，從客戶訂單，以存貨會計。 opentaps is one application running on one unified data model with over 700 tables, so you'll never have to do messy integration again. opentaps是一個應用運行於一個統一的數據模型與超過700桌，這樣您就永遠做亂七八糟的一體化。
* Compatible all major open source and commercial relational databases, including MySQL, PostgreSQL, Oracle, Sybase, and Microsoft SQL Server.兼容所有主要的開放源代碼和商業關係型數據庫，包括MySQL和PostgreSQL ，甲骨文，賽貝斯，和Microsoft SQL Server 。
* Runs on Linux, Unix, and Windows operating platforms.運行於Linux ， UNIX和Windows作業平台。
* Service-Oriented Architecture for easy interoperability with external or legacy applications.面向服務的體系結構，方便的互操作性，與外來的或傳統的應用產品。
* Modular and tiered architecture allows for easy modifications or additions.模塊化和分層體系結構可以很容易地修改或增補。 An add-on application could be unzipped into a directory and start running.一個附加的應用可被自動解壓縮到一個目錄，並開始運行。
* Remote and local synchronization for scalability and high availability.遠程和本地同步擴展性和高可用性。
* Workflow for adapting to unique business processes.工作流程，為適應獨特的業務流程。

Tunesta tunesta

Tustena CRM OS (OpenSource) is a free, web-based Enterprise-Class Customer Relationship Management server written in C# for the .NET platform. tustena的CRM系統（開源）是一個自由的，基於Web的企業級客戶關係管理服務器寫在C ＃ 。 NET平台。

Tustena offers many advanced features like: tustena提供了許多先進的功能，如：

* Company and Contact Management公司與聯繫人管理
* Lead Management鉛管理
* Calendaring壓延
* Tasks任務
* Notes債券
* Messages訊息
* Opportunity Management機會管理
* Activity Management活動管理
* Advanced Search進階搜尋
* Charting圖表
* Case / Solution Management案例/解決方案管理
* Reporting報告
* Internationalization國際化
* Companies, Contacts, leads and activity Import公司，聯繫人，線索和活動進口
* Advanced Reporting先進報告
* Product Catalog產品目錄
* Email Marketing and Mailing Lists電子郵件營銷和郵件列表
* Mobile/WAP Access移動/ WAP的接入
* .Net WebServices 。 NET的WebServices的
* Forecasting預報
* POP3 email manager via WebMail POP3電子郵件經理通過郵局
* Voip Integration VoIP的融合
* Microsoft Outlook Email Integration微軟Outlook電子郵件整合
* Desktop Alerter桌面alerter
* Quotes行情
* Knowledge Base知識庫
* Dynamic Databases動態數據庫
* Trouble Ticket Management麻煩票務管理
* Business Intelligence商務智能

Compiere compiere

Compiere is an integrated Enterprise Resource Planning (ERP) and Customer Relations Management (CRM) software solution that combines the power of point of sales (POS), distribution, inventory, e-commerce, accounting, and workflow systems within one robust application. compiere是一個集成的企業資源規劃（ ERP ）及客戶關係管理（ CRM ）軟件解決方案，結合了權力的銷售點（名次） ，分銷，庫存，電子商貿，會計和工作流程制度，究竟那一個強有力的應用。 Compiere is fully customizable to your enterprise and was created to handle the challenges of global commerce. compiere是完全定制你的企業，並創造了處理挑戰的全球經濟發展。
vtiger vtiger

vtiger CRM is an enterprise-ready Open Source CRM software mainly for small and medium businesses. vtiger CRM是一個企業級就緒開放源碼CRM軟件主要為中小型企業。 vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects. vtiger CRM是興建了證明，快速和可靠的燈/ wamp （ Linux的/ Windows操作系統， Apache ， MySQL和和PHP ）技術和其它開放源代碼項目。

vtiger CRM leverages the benefits of Open Source software and adds more value to the end-users by providing many enterprise features, such as Sales force Automation , customer support & service , marketing automation, inventory management, multiple database support, security management, product customization, calendaring, E-mail integration, add-ons, and others. vtiger CRM的槓桿好處的開放源碼軟件，並增加了更多的價值提供給最終用戶提供了許多企業的特點，如銷售隊伍自動化，客戶服務與支持，營銷自動化，庫存管理，多數據庫支持，安全管理，產品個性化，行事歷，電子郵件整合，加載項和等。

vtiger CRM software installation is very simple as all the necessary software, such as Apache, MySQL, and PHP are integrated and executables are made available both for Windows and Linux (RedHat, Debian, SuSe, Fedora, and Mandrake) operating systems in SourceForge.net. vtiger CRM軟件的安裝是非常簡單，因為所有必要的軟件，比如Apache ， MySQL和PHP是綜合性和可執行文件都提供了既適用於Windows及Linux （ Redhat的， Debian系統，的SUSE ， Fedora ，而和Mandrake ）作業系統在SourceForge上。網。 You need not concern too much about setting up database, Web server, and other software.你不必關心太多關於建立數據庫， Web服務器，軟件和其它軟件。

vtiger CRM also provides, enterprise grade business productivity enhancement add-ons, Customer Portal , Outlook Plug-in for Microsoft Outlook users, Office Plug-in for Microsoft Word users, and Thunderbird Extension for Thunderbird mail users. vtiger CRM中還規定，企業級企業生產力提升附加軟件，客戶門戶， Outlook插件在微軟的Outlook用戶，辦公室插入式為Microsoft Word用戶，和Thunderbird擴展雷鳥電子郵件用戶。 All these add-ons are part of the vtiger CRM Open Source project in SourceForge.net所有這些加載項是部分的vtiger CRM的開放源代碼項目在sourceforge.net
XRMS xrms

XRMS CRM is an extensible Customer Relationship Management (CRM) system that enables your organization to successfully become customer-focused. xrms CRM是一個可擴展的客戶關係管理（ CRM ）系統，讓您的組織成功地成為以客戶為中心。

XRMS is a fully-integrated suite of web-based tools for Customer Relationship Management (CRM), Sales Force Automation (SFA), and Business Intelligence (BI) tools. xrms是一個充分整合套件，基於Web的工具，為客戶關係管理（ CRM ） ，銷售人員自動化（ 010 84238883 ） ，及商業智慧（ BI ）工具。

Use it to integrate and manage your sales, service, and marketing data in a single information store.用它來整合和管理您的銷售，服務和市場營銷資料，在一個單一的信息存儲。 XRMS has the enterprise capabilities to become a single system of record for storing activities, files, and other interaction data with your customers, employees, partners, and prospects. xrms有企業能力，以成為一個單一的系統中的記錄，供存放活動，檔案及其他互動數據與你的客戶，員工，合作夥伴及前景。 And, it is easily extensible to support your own processes and procedures for interacting with and supporting your customers.而且，是很容易擴充，以支持您自己的過程和程序，對於人際交往，並支持你的客戶。

Why does XRMS make sense for so many businesses?為什麼xrms意義的，所以許多企業？ Here's some of the features that our community likes:這裡的一些特點，我們的社會喜歡：

* Low infrastructure requirements低，基礎設施要求
* Community-driven Open Source社區驅動的開源
* Enterprise-friendly licensing terms企業友好的許可條款
* Clean data model for easy integration and migration乾淨的數據模型，易於集成和遷移
* Configurable, integrated workflow engine可配置，集成的工作流引擎
* Configurable look and feel (themes)可配置的外觀和感覺（主題）
* Translations for more than 20 languages翻譯為超過20種語言
* Role-based security基於角色的安全
* Database independence數據庫獨立性
* Shared calendar共用行事歷
* Plugin architecture for seamlessly integrating add-ins插件架構無縫集成增益集
* Extensive search廣泛搜索
* Document management文件管理
* CTI and email integration城市電訊和電子郵件一體化
* Relationship tracking關係跟踪
* Customizable views可定制的意見
* Business intelligence商務智能

SugarCRM SugarCRM公司

Sugar Open Source enables sales, marketing, and support organizations to manage their customer interactions more efficiently and profitably and is intended for both large and small companies worldwide.糖開放源代碼，使銷售，營銷和支持組織管理其客戶互動更有效率和更有利可圖的，並打算為大型和小型公司，在全世界。 Platform agnostic, Sugar Open Source is the least complex, most portable, and most cost-efficient customer relationship management (CRM) solution.平台不可知論，糖開放源代碼是最複雜，最便攜的，最具有成本效益的客戶關係管理（ CRM ）解決方案。 Natively built on the LAMP (Linux, Apache, MySQL and PHP) stack, Sugar Open Source can be deployed in virtually any environment. native的建成對燈管（的Linux ， Apache ， MySQL和PHP ）疊加，糖開放源代碼可以部署在幾乎任何環境。

CRM is a mature and cost-effective endeavor, but traditional, proprietary applications are still expensive to buy or rent. CRM是一個成熟的和具有成本效益的努力，但傳統的，專有應用仍然昂貴，購買或租住。 It's not because it's costly to build great CRM applications, but because those who provide proprietary CRM are required to market and sell them.這並不是因為它的昂貴，以建立大客戶關係管理應用程序，但因為那些提供專有的CRM需要市場和銷售。 When you build a commercial grade CRM application based on the combined ideas and resources from CRM developers across the globe, you simply produce a better, more revolutionary product than any proprietary software or hosting company can think-up and build on its own.當你建立一個商業級CRM應用的基礎上，結合思想和資源，從CRM的發展在全球各地的時間，只需出示一個更美好，更革命性的產品，比任何專有軟件或託管公司，可以認為，行動和建立它自己。 We believe the SugarCRM open source business model is far more efficient than the classic approach to building proprietary CRM software.我們相信， SugarCRM公司的開源商業模式是效率遠遠高於傳統的方法，與顧客建立起專屬的CRM軟件。 We do not believe in the notion of hiding access to code in order to lock-in customers.我們不相信在概念藏匿獲取代碼，以鎖定客戶。

Since the open source project is such an effective marketing mechanism, open source companies can keep their sales and marketing costs low.由於開放源代碼項目是這樣一種有效的營銷機制，開放源代碼公司可以繼續保留其銷售及市場推廣的成本很低。 Revenues are invested back into product development.收入是投資回產品開發。 Our prices are substantially lower than what CRM vendors charge today - the majority of your subscription costs goes back into product development, not into marketing and selling the solution.我們的價格大大低於什麼CRM供應商收取今天-大多數的認購費用，可以追溯到到產品開發，而不是到市場營銷和銷售的解決方案。 Download and install the freely distributed Sugar Open Source application.下載並安裝免費的糖開放源代碼應用。 If it works for your company, we ask that you participate in the SugarCRM Community through forum discussions or code contributions.如果證明可行，為貴公司的，我們要求你們參加在SugarCRM公司通過社區論壇討論或守則的貢獻。 If you need the functionality in Sugar Professional or Sugar Enterprise, give us a call.如果你需要的功能在專業糖或糖的企業，給我們一個電話。 We want you to become a customer once we have proven we have generated value for your company, not one minute sooner.我們希望你成為我們的客戶，一旦我們已經證明了我們已經產生的價值，為您的公司，而不是一分鐘越快。
Ohioedge ohioedge

Ohioedge CRM Server is an online CRM application designed for $2-500M organizations requiring centralized, multi-functional, enterprise-wide coordination of sales generation (contact management) & fulfillment (business process/workflow management) activities. ohioedge CRM服務器是一個在線CRM應用設計為2元- 500米組織，要求集中，多功能，企業範圍內協調的銷售代（聯繫人管理）及為實現（業務流程/工作流程管理）的活動。
openCRX opencrx

openCRX is a professional CRM solution (customer relationship management) deployable to all major platforms. opencrx是一家專業的客戶關係管理解決方案（客戶關係管理）部署到所有主要平台。 openCRX is multi-entity enabled, scalable, a real enterprise-class CRM-solution. opencrx是多實體，擴展性，一個真正的企業級客戶關係管理解決方案。
Enterprise Groupware System 企業群件系統

EGS is the leading, commercially supported, Open Source integrated web-based business system - offering a single sign-on to all your business applications it carries on where other CRM tools stop.環境產品和服務是全球領先的，在商業上的支持，開放源代碼整合式網絡為基礎的業務系統-提供單點登錄對您的所有商業應用軟件，它繼承了，而其他的C RM工具能夠停止。

EGS offers modules that allows businesses to develop outstanding communication channels; collect vital customer data; track order histories; view pipelines and build individual customer profiles.環境產品和服務的提供模塊，讓企業發展優秀的溝通渠道;蒐集重要的客戶數據;軌道訂購記錄;看法管道並建立單獨的客戶檔案。 It integrates an Enterprise Resource Planning (ERP) accounting solution enabling the management of all the business' accounting requirements.它整合了企業資源規劃（ ERP ）的會計解決方案，使管理的各項業務會計核算的規定。 EGS can track orders; log invoices; enable on-line purchasing and monitor distribution channels.環境產品和服務可以跟踪訂單;日誌發票;使上線採購和監控的分銷渠道。

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